Jason and Farmer were great, pre called and walked site to see best way to get old king mattress out and new one in, made a plan and did in quick, cautious time. Having a 100 yr old house presented challenges with some lower ceilings, but it couldn’t have gone smoother. Thanks for a seemless delivery guys. Good job!!!
We were very excited to have our new mattress delivered today. Jason and Nate called ahead of time to let us know they were on their way. I was particularly impressed by the great care and pride they took in protecting our home as well as our new bed during the delivery. Our home is 120 years old and has much of the original (and irreplaceable) carved wood “fretwork” and stained glass. They took notice and worked around it very carefully
We have been trying to get our bed from them for over 2 months.
The whole delivery and setup process was complete in less than 30 minutes which included the removal of an impossibly difficult TempurPedic king mattress. Despite the fact that I’m sure there are time parameters assigned to specific jobs, I didn’t feel rushed and I didn’t feel like they were rushing. All debris and packing materials were removed by the crew and they made a specific effort to let me know they appreciated our business.
They were hired to deliver a bed and take and return a broken one under warranty.
Jason and Farmer were courteous, happy, prompt and efficient! Sure appreciated that they took off their shoes each time they brought an item in the door, eliminating floor clean up post delivery.
Refused to carry it upstairs because it was too heavy. We have the exact same bed upstairs. They bed company had no problems delivering it! We ended up rescheduling delivery. Called us a 4:55 the night before cancelled our delivery because they “lost” our bed. We tried to call them back they didn’t answer phone. Called the next day they said they got rid of it because it was “damaged”. They never told us any of this.
Very professional. Came before the scheduled time, with courtesy call beforehand. Quickly set up my mattress that i was having delivered. Highly recommend!!
If I could give 0 stars I would
Thank you, again!
Thank you, Jason and Nate, for your prompt and professional service. I will also be notifying the manufacturer of our mattress of our high level of satisfaction with the delivery service since I’m sure it is important to them to know how their brand is being represented.
We will be relocating a business in the next several months and I intend to see if we can again work with EE Ward for that job as well.
Brian Deal
E E Ward Moving Storage Co is a US Moving Company based in Grove City, Ohio. E E Ward Moving Storage Co is located at 2235 Southwest Blvd H, Grove City, OH 43123, USA.
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